Refund & Cancellation Policy

Refund & Cancellation Policy

Effective Date: 18 July 2026

Sapien Global strives to provide quality educational and mentoring services.

Registration Cancellation

Participants may request cancellation by contacting us through email or phone.

Refund Policy

  • Refund requests received 7 days or more before the scheduled program may be eligible for a refund after deducting applicable processing charges.
  • Refund requests made within 7 days of the program may not be eligible for a refund.
  • Once an online course, digital content, or mentoring session has been accessed or commenced, the fee is generally non-refundable.

Program Cancellation by Sapien Global

If Sapien Global cancels or postpones a program due to unforeseen circumstances, participants may choose:

  • Full refund, or
  • Transfer to another batch or program.

Refund Processing

Approved refunds will normally be processed within 7–10 business days through the original payment method.