Refund & Cancellation Policy
Refund & Cancellation Policy
Effective Date: 18 July 2026
Sapien Global strives to provide quality educational and mentoring services.
Registration Cancellation
Participants may request cancellation by contacting us through email or phone.
Refund Policy
- Refund requests received 7 days or more before the scheduled program may be eligible for a refund after deducting applicable processing charges.
- Refund requests made within 7 days of the program may not be eligible for a refund.
- Once an online course, digital content, or mentoring session has been accessed or commenced, the fee is generally non-refundable.
Program Cancellation by Sapien Global
If Sapien Global cancels or postpones a program due to unforeseen circumstances, participants may choose:
- Full refund, or
- Transfer to another batch or program.
Refund Processing
Approved refunds will normally be processed within 7–10 business days through the original payment method.
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